Refund Policy

I’ve designed this refund policy to balance fairness, accountability, and the energetic commitment that transformation work requires.

Our Shared Agreement

When you register for the Colours Of Being Course, you’re making a commitment not only financially but energetically. Similarly, I commit to delivering a thoughtfully designed experience and showing up fully for your journey.

The most profound transformations often occur when we move through resistance rather than stepping away when challenges arise. With this understanding, I invite you to approach your participation with both dedication and discernment.

Refund Structure

Try-It-Out Period

You may request a refund within the following timeframe:

  • Eligibility Window: Within 48 hours after the second live session

  • Refund Amount: 80% of your investment (minus the €200 non-refundable deposit)

  • Requirements: Must have attended both initial live sessions (or watched recordings) and completed the assigned practices

Special Circumstances

Partial refunds may be considered in these exceptional situations:

  • Medical Emergency: With documentation from a licensed medical provider

  • Family Crisis: Sudden loss or serious illness of immediate family member

  • Unforeseen Disaster: Natural disaster or other catastrophic event

    In these cases, we’ll discuss options that may include:

    • Partial refund

    • Credit toward a future course offering

    • Transfer of your spot to another participant

How to request a refund

Email Request

Send your request to hering.swantje@gmail.com
Put “Refund Request+Name” in the subject line

Include Details:

  • Your full name

  • Date of registration

  • Reason for requesting refund

  • Confirmation that you’ve completed required sessions/practices

    Timeline: All requests will receive a response within 3 business days

    Processing: Approved refunds will be processed within 10 business days using your original payment method

Non-Refundable Elements

The following elements are considered delivered upon registration and are non-refundable:

  • Registration Deposit: €200 covers administrative costs, platform setup, and materials preparation

  • Individual Sessions: Any 1:1 sessions already conducted

Alternatives to Refunds

If you find yourself unable to continue but outside the refund window,
these options are available:

Course Deferral

Transfer your registration to the next course offering

  • One-time deferral available (valid for up to 12 months)

  • €75 administrative fee applies

Registration Transfer

Transfer your spot to another participant

  • New participant must complete their own application process

  • No additional fee applies

  • Must be completed at least 5 days before the next scheduled session

My Commitment To You

I stand behind the quality and transformative potential of this program. If at any point you feel the course is not meeting the promised experience, I welcome an open conversation before you consider withdrawal.

Often, what feels like misalignment can be addressed through adjustments to your engagement or additional support. My priority is ensuring your growth and satisfaction with the experience.

Questions About This Policy?

If you have questions about this refund policy before registering, please contact me directly via the contact form or discuss with me during our exploratory call. Clear understanding of these terms is important for our aligned work together.

The details of this policy are subject to change for future course offerings but will remain fixed for your cohort once you’ve registered.